Friday, July 01, 2005

Off the Kuff: Accenture takes over

Off the Kuff: Accenture takes over: "After much hemming and hawing over how it was awarded, Accenture has officially won the bid to take over the state's health and human services screening....Write that number down - $646 million. I want someone to do a followup story in five years and see how that projection turns out. It could go that way, but in my experience with outsourcing big IT projects, those estimates are always wildly optimistic. The devil's in the details on these things. The outsourcer agrees to do certain specific things in the deal they sign, and everything else is extra. There's a million ways they can find to claim that some request is outside the scope of the agreement, which means they get to charge at a regular consultant's rate."

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